Terms & Conditions

 

1) DEFINITIONS

In these terms and conditions “The Company” means Omnitron (UK) Limited and “The Customer” means any person or organisation purchasing or requesting goods from the Company. 

2) PAYMENT

a) Standard payment terms for customers with agreed credit accounts are 30 days from date of invoice UK only. Orders from customers who do not have an agreed credit account will only be accepted against prepayment in full. Any extension of time to pay shall not be effective unless agreed in writing by the Company.

b) The Company reserves the right to charge interest on a daily basis from the date payment is due until the date payment is received. The basis of the interest will be 2% above HSBC plc base rate from time to time in force.

c) All costs incurred recovering overdue debts including, without limitation, legal expenses will be payable by the Customer.

d) The Company may withhold further supplies in the event of amounts payable being overdue.

e) We accept credit cards Master Card, Visa & Delta & Cheque (Only available to UK residents). Payment also accepted by Paypal or TT (Bank Transfer) available to UK and Non UK Residents.

f) All orders must be paid in full before despatch.

g) All payments will be in UK pound sterling unless otherwise agreed (charges may apply)

3) PROPERTY and RISK

a) Title of any goods supplied at any time to the Customer by the Company shall not pass to the Customer until payment in full for any and all such goods supplied and all other amounts on any account whatsoever due from the Customer to the Company has been made in full by the Customer.

b) Until the passing of property in clause 3a) the Customer shall keep the goods in its possession and control, intact and in good condition.

c) Goods supplied by the Company are at the Company’s risk from the time they leave the Company’s premises until they are delivered to the Customers premises or the advised delivery address. The Customer will then be responsible for insuring the goods. 

4) RETURNS POLICY

a) The Company agrees to the Customer returning goods for any reason at the Customer’s own cost subject to the following conditions:

  • The Customer informs the Company within 7 working days of the goods having been delivered to them of their intention to return the goods to the Company.
  • The Customer does so within 30 days of delivery of the goods to them.
  • The goods are received by the Company in the same condition as the Company sent them to the Customer.
  • The Customer will be responsible for the goods in transit from them to the Company.  

b) Subject to these conditions the Company will reimburse the Customer as soon as possible after the goods are received and in any event within 10 working days of that date.

c) If the Customer wishes to return the goods because they are damaged they can be returned free of charge..

d) So that the Company can take up the matter with the carrier within time limits they place upon us the Customer must notify the Company of any damage which has occurred in transit within 3 days of delivery to the Customer.

e) Goods returned will be at the risk of the Customer and must be in the original packaging as received.

f) If the Customer has complied with the terms above the Company will either refund the price of the goods as soon as possible or replace the goods (whichever the customer prefers). The original delivery charge will not be refunded. 

5) INSOLVENCY

Should the Customer become bankrupt or insolvent and unable to pay any debts owed to the Company the Company reserves the right to enter the premises of the Customer and collect goods to the value of this debt whilst accompanied by an authorised agent or official of the Customer. 

6) FORCE MAJEURE

The Company shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of god, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply and the Company shall be entitled a reasonable extension of its obligations. 

7) GOVERNING LAW

These terms and conditions shall be governed by and construed in accordance with the law of England and any disputes shall be submitted to the non exclusive jurisdiction of the English Courts.

8) STOCK

Orders will be subject to lead-times if stock is unavailable. Omnitron will notify customers of current lead-time at the time of quotation.